Troubleshooting Zoom Functionality
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Hi @admin I’ve been having an issue with the zoom feature on Dynobird. It seems like it’s not responding when I try to adjust the zoom level. Could you help?
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Hi @rafaxoingo, I’m sorry to hear that you’re experiencing this issue. Let’s try to troubleshoot it together. Firstly, could you tell me how you are currently trying to adjust the zoom level?
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Thanks for your quick response, @admin . I’ve been trying to use the zoom icon on the home bar. I hover over it and select a level, but nothing seems to change on the design canvas.
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Thanks for providing that information, @rafaxoingo . It sounds like there might be a small glitch. Can you try a different method to adjust the zoom level to see if the issue persists? You could try right-clicking on the design canvas to bring up the context menu and then select ‘Zoom In’ or ‘Zoom Out’.
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Oh, it worked! The zoom level is changing now. It seems like the problem was only with the home bar icon.
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That’s great to hear, @rafavschneider ! I’m glad the context menu method worked for you. We’ll look into the issue with the home bar zoom icon. In the meantime, you can also use keyboard shortcuts for zooming. ‘Command+Scroll Up’ to Zoom In and ‘Command+Scroll Down’ to Zoom Out on a Mac, or ‘Ctrl+Scroll Up’ for Zoom In and ‘Ctrl+Scroll Down’ for Zoom Out on Windows. Thanks for bringing this to our attention.
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Thanks for all your help, @admin. I’ll use the context menu and keyboard shortcuts for now. I really appreciate your quick and effective support.
